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Last updated: 29 August 2026
Limehouse Lizzy is operated by Flex Incorporated Ltd (company number 12998586), whose registered office is 63 Madison Park, Bolton, BL5 3WA, United Kingdom.
Flex Incorporated Ltd is the controller of personal data collected through this website.
For privacy questions or to exercise your data-protection rights, use our contact form or email band@limehouselizzy.com.
When you contact us, we may collect your name, email address, telephone number, enquiry and, for venue, promoter or festival enquiries, your position and venue or region.
We use this information to respond, discuss a possible booking or other arrangement, and keep appropriate business records. Our lawful bases are our legitimate interests in answering and managing enquiries, taking steps at your request before entering into a contract, and performing a contract where one is agreed.
Successful website enquiries are sent to us by email. They are not added to the mailing list unless you separately subscribe.
If you submit a guestbook entry, we collect the name and comment you provide. Entries are reviewed before publication. If approved, your name, comment and submission date are displayed publicly on the website.
We use this information for our legitimate interests in moderating and providing the guestbook. Please do not include private or sensitive information in a guestbook comment. You may ask us to remove your entry.
If you join the mailing list, we collect your email address and subscription and consent record. We use this information to send band news, tour information and related marketing emails. Our lawful basis is your consent.
IONOS Email Marketing processes subscriptions and sends emails on our behalf. The sign-up uses double opt-in, so you must confirm your address before receiving marketing. You can withdraw consent at any time by using the unsubscribe link in an email or contacting us. Withdrawing consent does not affect processing that took place before withdrawal. We may retain the minimum information needed to honour an unsubscribe request.
If website merchandise or ticket sales are available, PayPal processes the payment and supplies us with information needed to complete the purchase. This may include your name, email address, delivery address, payment status, transaction reference and order or ticket details. We do not receive or store your card number or PayPal password.
We use this information to process and fulfil the purchase, provide confirmation and customer service, prevent fraud, and meet our accounting and legal obligations. Our lawful bases are performance of a contract, compliance with legal obligations and our legitimate interests in administering and protecting sales.
Our hosting and security services may process technical information such as your IP address, browser and device information, requested pages, referring page, and access time. We use this information for our legitimate interests in operating, protecting and improving the website.
The website also uses or links to Google Analytics, Google reCAPTCHA, ShareThis, YouTube, Meta and Instagram, IONOS Email Marketing and PayPal. These providers may receive technical information such as your IP address and browser details when their content or service loads, and they may use cookies or similar technology. They process information under their own privacy notices as well as, where applicable, on our instructions.
Where consent is required for non-essential cookies or similar technology, consent is the lawful basis. You can also block or delete cookies using your browser settings, although some website features may then work differently.
We share personal data only where needed with service providers that support the website and our activities, including website hosting and technical support providers, IONOS Email Marketing, PayPal, Google, ShareThis, Meta and YouTube. We may also disclose information where required by law, to protect legal rights, or in connection with professional advice.
We do not sell the personal information that you give us through the contact, guestbook, mailing-list or purchase facilities.
If you follow a link to a venue, ticket agent, social-media platform or another external website, that organisation is responsible for information it collects from you.
Some service providers may process personal data outside the United Kingdom. Where required, we rely on an adequacy regulation or appropriate contractual and organisational safeguards used by the relevant provider.
We keep personal data only for as long as reasonably needed for the purpose for which it was collected and to meet legal, accounting, security and dispute-resolution requirements.
Depending on the circumstances, you may have the right to ask for a copy of your personal data; correct inaccurate or incomplete information; ask for information to be erased; restrict or object to processing; receive information you supplied in a portable format; and withdraw consent where processing is based on consent.
Some rights are subject to legal conditions and exceptions. Contact us using the details above. We may need to confirm your identity before acting on a request.
You can also complain to the Information Commissioner's Office, although we would appreciate the opportunity to resolve the matter first.
We do not use personal data collected through this website to make decisions about you based solely on automated processing that have legal or similarly significant effects.
We use reasonable technical and organisational measures to protect personal data, including encrypted website connections. No online system can be guaranteed completely secure.
We may update this policy when the website, our suppliers or legal requirements change. The date at the top shows the latest revision.
